Return PolicyUpdated 13 hours ago
Babe Original 90-Day Satisfaction Guarantee*
At Babe Original, we stand behind our products and quality controls. If, for any reason, after using a Babe Original product, you are not satisfied with your purchase made from babeoriginal.com, you may request a replacement or refund within 90 days.
The 90-day satisfaction guarantee is limited to the original end-user.
Authorized Retailer:
If your purchase was made through an authorized retailer, you may request an exchange or store credit through our direct website using our Third Party Purchase Warranty** by visiting our Returns Portal, selecting "Did you purchase from a retail partner?", and submitting your receipt or proof of purchase within 90 days. Please note that refunds can only be issued for purchases made directly on babeoriginal.com. For refunds on purchases made through other retail partners, please contact the retailer’s customer service team for their return process.
**90 Day Satisfaction Guarantee does not extend to any international third-party retailers.
Please note that because we cannot control the quality of products sold by unauthorized sellers, the Babe Original 90-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers and is limited to the original end-user.
To initiate your Satisfaction Guarantee request or start a return, please visit our Babe Original Returns Portal.
*You must submit your guarantee request within 90 days of the date of purchase. Original shipping fees and taxes are not eligible for refund. Babe Original reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests at their discretion.
TIK TOK SHOP ORDERS:
If you purchased through our TikTok Shop, please be aware that TikTok does not allow us to process returns/refunds outside of its 30-day return policy. In order to process a return for a refund, please make the request within 30 days through your TikTok order within the TikTok app. Alternatively you may request a return for replacement, exchange or store credit within our Babe Original Returns Portal. and selecting "Did you purchase from a retail partner? (Amazon, Costco, TikTok Shop, etc.)"
Third Party Warranty:
If your purchase was made through an authorized retailer, you may request an exchange or store credit through our direct website using our Third Party Purchase Warranty by visiting our Returns Portal, selecting "Did you purchase from a retail partner?", and submitting your receipt or proof of purchase within 90 days. Please note that refunds can only be issued for purchases made directly on babeoriginal.com. For refunds on purchases made through other retail partners, please contact the retailer’s customer service team for their return process.
CUSTOMER SERVICE TEAM HOURS
Monday- Friday 8am to 4pm MST
Our team may be reached by calling 888-831-9050 or via email at [email protected]
Our customer service team is closed on weekends and holidays.
*Babe Original's 90 Day Satisfaction Guarantee policy is only available on purchases made at BabeOriginal.com and authorized US-based third-party retailers. If purchased from an authorized US-based third-party retailer, you must show a receipt from the retailer that demonstrates proof of purchase was made within 90 days. The 90 Day Satisfaction Guarantee does not extend to any international third-party retailers. Babe Original reserves the right to verify purchase information, require valid proof of purchase, and deny requests at its discretion.