My Package Says It Was Delivered But I Can’t Find It!Updated 8 days ago

- Delivered, but not Received: 
We’re excited for you to receive your package! Typically, delivery takes about 3 to 5 business days. Occasionally, shipping carriers may mark a package as delivered even if it hasn’t arrived yet. If you don’t see your package by the end of the 5th business day, please reach out to us at [email protected]. Our friendly customer experience team is here to help you with the following steps!


- Lost In Transit:

 If you haven’t received your package has been in transit for longer than 10 business days without an update and it is deemed lost in transit, please email us at [email protected] within 30 days of your expected delivery date, and our customer experience team can help with the next steps.