How can I edit or cancel my subscription?Updated 20 days ago
Managing a subscription can be overwhelming, but fear not! We're here to simplify the process.
Cancel, Skip, or Reactivate Subscription
To Cancel or Skip:
- Log in to your account by selecting the person icon at the top of the page👤
- Enter your email to receive the login code
- On the top of the page, select "Subscriptions"
- Choose the Subscription you would like to adjust
- From there, you can choose to "reschedule" or "Skip" your upcoming shipment, change your renewal frequency, or select "Cancel Subscription" at the bottom of the prompt.
*Please note that "skipping" the upcoming subscription will reschedule the order for the next fulfillment date.
To Reactivate:
- Log in 👤
- Select “Subscriptions.”
- Click "reactivate" on the selected subscription within the inactive subscriptions section
If you prefer, you can also contact us directly at 888-831-9050 or via email at [email protected]. We'll be happy to help!
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